The American International Quality Assurance Center  can help you learn about quality: how to use time-tested principles and methods to improve the work you do, whatever it may be.

The primary responsibility for academic standards and quality in American higher education rests with individual universities and colleges, each of which is independent and self-governing. We check how well they meet their responsibilities, identifying good practice and making recommendations for improvement. We also publish guidelines to help institutions develop effective systems to ensure students have high quality experiences.

We meet our responsibilities by:

  • conducting reviews of universities and colleges and educational institutions.
  • publishing reports on the confidence that can be placed in an institution's management of standards and quality
  • providing guidance to universities and colleges on maintaining academic standards and improving quality, in line with the Academic Infrastructure
  • investigating causes for concern about academic standards and quality
  • advising governments on applications for degree awarding powers and university title
  • engaging with international developments.




QP: 6th month 2011 CoverNatalia Scriabina's article in the June issue of Quality Progress explains how ISO 9004:2009 provides a systematic, process-based approach to innovation within a quality management system.

Read Organize How You Innovate (open access), and listen to an interview with Scriabina.  


Using ISO 9001 in Healthcare

H1407In Using ISO 9001 in Healthcare, James M. Levett and Robert G. Burney explain the value of an ISO 9001 based quality management system for healthcare providers.

The book includes several case studies and also covers using quality tools within the ISO framework, clinical integration, accreditation, and performance improvement.  



Chet Haibel presents a product development process for medical devices that addresses the need to conform to standards and regulations while avoiding compromises in reliability, managing risks, and staying on schedule.

More Editor's Picks
- In May's Six Sigma Forum Magazine: applying design of experiments to email marketing
- In Quality Engineering: "Quantifying Supply Chain Trade-Offs" 
- See highlights from the 2011 World Conference on Quality and Improvement


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